Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected information and support certain functions. Some technologies work in a similar way to cookies, including pixels, tags, web storage and device identifiers. In this policy, we use the word cookies to refer to all of these technologies unless a distinction is necessary.

Cookies can be set by the website you are visiting, known as first-party cookies, or by another service that operates on the website, known as a third-party cookie. A cookie may remain on your device until it expires or is deleted. Other cookies are session cookies, which are removed when you close your browser or end your session.

Cookies do not usually contain information that directly identifies you by name. However, information connected with a cookie may be combined with account, device or usage information and may then be treated as personal information under applicable privacy requirements. We handle information collected through cookies in accordance with our Privacy Policy and applicable laws.

The cookies used on our website may change over time as we add, remove or update features, security measures and services. The categories below explain the purposes for which cookies may be used. The exact cookies available may depend on the page you visit, the device or browser you use, and the cookie settings you select.

Cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They may help us keep pages working, maintain a secure session, remember security settings, route website traffic, detect unusual activity and protect account or transaction functions. Without these cookies, some parts of the website may not operate properly.

These cookies are generally required for the website to provide functions you request. Depending on the technology and applicable requirements, they may operate without a separate consent choice. You may be able to block them through your browser, but doing so could prevent access to account areas or cause some website functions to stop working.

Functionality and preference cookies

Functionality cookies help remember choices you make, such as language, display preferences, region or other settings. They may also help the website remember information between pages so that you do not need to enter the same preferences repeatedly. These cookies are intended to make the website easier and more convenient to use.

If you disable these cookies, the website may still be available, but some preferences may not be remembered. You may need to select the same settings again during a later visit or when using a different device or browser.

Analytics and performance cookies

Analytics and performance cookies may collect information about how visitors use the website. This can include the pages visited, the links selected, the time spent on a page, general device or browser information and whether a page or function has operated as expected. The information may be used in an aggregated or otherwise controlled form to understand website performance and improve design, content, navigation and reliability.

Analytics information may help us identify technical errors, understand which areas are useful to visitors and assess changes to the website. Where third-party analytics services are used, those providers may process information under their own privacy terms. You can manage optional analytics cookies through the available preference controls or your browser settings.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand how visitors arrive at the website and present content that is more relevant to a visitor's interests. These cookies may recognise a browser or device across different visits or services, but they are not necessarily used to identify you directly.

Marketing cookies are optional where consent is required. If you do not allow them, you may still see advertising or promotional content, but it may be less relevant or less tailored to your interests. Disabling these cookies may not remove all advertising from websites or applications that you use.

Third-party services and information sharing

Some website functions may rely on service providers or technology partners. These providers may set or access cookies and similar technologies to deliver services such as security, website hosting, analytics, customer support, content delivery, payment-related functionality or campaign measurement. The providers may process technical and usage information to perform services for the website or under their own privacy arrangements.

Third-party cookies are controlled by the relevant third party and not only by Crownaud Casino. Their use may be governed by that provider's privacy policy, cookie policy and terms. We encourage you to review the information made available by any third-party service before enabling optional technologies or using a linked service.

Information collected through cookies may include an IP address, browser type, operating system, device type, approximate location, referral information, pages viewed, actions taken and dates or times of visits. The information collected will depend on the cookie and the settings applied. We seek to use information for legitimate website, security, service, compliance and communication purposes, subject to applicable requirements.

Cookies should not be used as a substitute for account security or responsible gambling controls. Keep your login details private, use a secure device and sign out when appropriate. If gambling is no longer enjoyable or you are concerned about your gambling, use the responsible gambling tools and information made available on the website.

Managing your cookie choices

When an applicable cookie notice or preference tool is displayed, you can use it to accept optional cookies, reject optional cookies or select particular categories. Your selection may be stored in a preference cookie so that the website can remember your choice. If you clear your browser data or use another browser or device, you may need to make your selection again.

You can also manage cookies through your browser. Most browsers allow you to view, delete, block or restrict cookies, and to receive a warning before cookies are stored. Browser controls vary, so refer to the help or privacy settings for the browser and device you use.

• Delete existing cookies from your browser or device.
• Block all cookies or only cookies from third parties.
• Allow cookies from selected websites while restricting others.
• Set your browser to ask for permission before a cookie is stored.
• Use private or incognito browsing where that option is available.

Blocking or deleting cookies may affect the way the website works. You may lose saved preferences, be asked to sign in again, experience reduced functionality or be unable to use some account and security features. Strictly necessary cookies cannot always be disabled through the website preference tool because they support essential operations.

Your browser may also offer controls for other forms of local storage or device tracking. Adjusting these settings can affect more than cookies and may change how other websites and applications work. Cookie choices generally apply only to the browser or device on which they are made.

Policy updates and questions

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page, with the revised date or other notice where appropriate. You should check this page from time to time so you remain aware of how cookies and similar technologies may be used.

If a material change affects the way optional cookies are used, we may provide an additional notice or request a new preference where required. Your continued use of the website after an update may be subject to the revised policy, except where applicable law requires a different approach.

For more information about how Crownaud Casino collects, uses, stores and protects personal information, please read our Privacy Policy. If you have a question about this Cookies Policy or want to make a privacy-related request, use the contact or support channel shown on the website. We may need to verify your request before providing information or changing account-related settings.

This policy is intended to provide clear general information about cookies and similar technologies. It does not override any applicable law, our Privacy Policy, website terms, account rules or responsible gambling information. Where those documents contain more specific information, the relevant document will apply to that subject.