Crownaud Casino Registration: How to Create Your Account

Who can register and what happens when you create an account

You must be at least 18 years old to register with Crownaud Casino. That is the main eligibility rule to keep in mind before you begin. If you are registering with Crownaud Casino AU, have your details ready and take a moment to check that AUD is suitable for your transactions.

Account creation also triggers an automatic $20 AUD no deposit bonus. You do not need to enter a promo code for it. The bonus has a maximum cashout of $20 AUD, so keep that limit in mind before you start playing with the credited amount.

Registration steps from the first screen to a ready account

The process is easier if you work through it in order. You do not need to hunt for a promotion code, and the key security step is built into the account setup.

1. Confirm that you meet the age rule

   Registration is for players aged 18 years or older. Make this check before entering the account creation flow.

2. Begin account creation

   Open the registration area and follow the instructions shown on screen. Use the information requested there and check your entries before submitting the account.

3. Complete the first MFA setup

   Multi-factor authentication is required for every account. The first-time setup requires a Member number, so follow that step when it appears.

4. Choose how you will access the account later

   Once MFA has been set up, you can use either your Member number or your email address for account access.

5. Check the automatic account credit

   Creating the account triggers the $20 AUD no deposit bonus automatically. No promo code is needed.

6. Plan your first transaction in AUD

   Bank transfer is the available payment method, and transactions are processed in AUD. It is worth having that in mind before you move from registration to funding the account.

A useful approach is to pause after each step rather than rushing through the form. Check your Member number at the MFA stage, make sure the email address you intend to use is entered correctly, and keep the account information consistent. Those small checks can save you from avoidable access problems later.

MFA setup: the security step to finish before using the account

Multi-factor authentication, or MFA, is mandatory for all Crownaud Casino accounts. It forms part of the initial setup, so registration is not finished until you have worked through that requirement.

For the first MFA setup, use the Member number required by the account flow. After that setup is complete, account access can use either the Member number or email address. This gives you two recognised ways to identify the account when you return.

• Keep the Member number available for the first MFA setup.
• Complete the MFA step during the account creation process.
• Remember that MFA applies to every account.
• Use either the Member number or email address after the initial setup.

AUD payments: what to prepare before you fund the account

Crownaud Casino processes transactions in AUD. Bank transfer is the only available payment method, so that is the option to plan around when your registration is complete.

This is useful to know before you start because there is no need to compare several payment routes during registration. Instead, make sure the bank account you intend to use is ready for an AUD bank transfer and check the instructions displayed in the cashier when you decide to make a transaction.

Keep your first session simple: complete the account setup, finish MFA, then review the bank transfer instructions before committing any money. Gambling involves real financial risk, so only use an amount you are comfortable treating as entertainment spending.

Crown Rewards: the loyalty features linked to your account

Registration also gives you a route into Crown Rewards, the loyalty programme connected with Crown properties. Members earn loyalty points by showing their Crown Rewards Card when paying or playing.

Those points can be redeemed for dining, gaming, hotel stays and entertainment. Members also receive exclusive personalised hotel rates, updated daily across all seven Crown Hotels, with rates available across Crown properties in Sydney, Melbourne and Perth.

• Show the Crown Rewards Card when paying or playing to earn points.
• Redeem points for dining, gaming, hotel stays and entertainment.
• Use personalised hotel rates updated daily.
• Find rates across Crown properties in Sydney, Melbourne and Perth.

The Mobile App is available for managing Crown Rewards and planning your Crown experience. It is a useful extra for keeping track of the loyalty side of your account, while the registration itself remains the step that creates your casino account.

Support is available around the clock if registration gets stuck

Live chat support is available 24 hours a day, 7 days a week, in English. That gives you a direct option if you need help while creating the account or completing the MFA setup.

The Crown PlaySafe Centre also operates 24 hours a day, 7 days a week. For telephone help, the Crown PlaySafe helpline is 1800 801 098 and the Gambling Helpline is 1800 858 858.

The website is available in English and Chinese, while customer support is provided in English. If you would rather speak to someone than work through the setup alone, live chat is the most direct place to start.

PlaySafe choices worth making before you register

Registration is the start of an account, not a promise of a win. Set yourself a spending boundary before you play and treat the account as entertainment. A clear limit can make it easier to stop when the session is no longer enjoyable.

Crown PlaySafe provides self-assessment tools and a self-exclusion programme. There is also a third-party exclusion programme, allowing a significant other to apply for a review of a guest's gambling behaviour. That application requires a statutory declaration signed by an authorised witness and a recent photo of the person.

• Register only if you are 18 or older.
• Decide your entertainment budget before depositing.
• Complete MFA as part of the account setup.
• Use the Crown PlaySafe self-assessment tools when useful.
• Contact the Gambling Helpline on 1800 858 858 if gambling is causing concern.